FREQUENTLY ASKED QUESTIONS
Yes. We make every effort to ensure that the product images accurately represent what you will receive. Since our fragrances and attars are crafted in small batches, slight variations in colour or appearance may naturally occur.
Your order confirmation and receipt will be sent to the email address or contact details provided during checkout. You can also contact our support team with your order number if you need another copy.
If you receive a damaged, defective, or incorrect product, please contact us with your order details and photographs of the product. Our team will review the request and guide you through the applicable return or replacement process.
Yes. We regularly replenish our fragrances, essential oils, and attars. Availability depends on the product and current batch. If an item is out of stock, you can contact us to know when it is expected to be available again.
We deliver our products across India. Enter your delivery address during checkout to confirm whether delivery is available to your location and to view the applicable shipping details.